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174 New Street, Brighton

Melanie (Vendor) , 07 Sep 2021

Excellent service, above and beyond expectations! Sarah has been amazing. I was selling my property from interstate - and then the pandemic hit - so Sarah arranged and managed all the preparatory maintenance works and property styling over what became (with Covid delays) a 7 month period. I always felt that Sarah was on my team, was honest and realistic, and was working for me 100%. From her experience, Sarah recommended which maintenance tasks would and wouldn't add value prior to sale. The house was presented wonderfully and the photos really captured that. Sarah has great people skills as well, which I'm sure work really well for connecting with buyers. Sarah kept me well informed of market response and feedback through the sale campaign. When there was strong buyer interest, Sarah recommended that we switch sale method at very short notice and then made calls well into the evening to every potential buyer to ensure the competition remained strong. After the very successful sale, Sarah has continued to assist, essentially acting as property manager on my behalf. Sarah has provided service above and beyond what I would have reasonably expected and I highly recommend her!