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3 Collins Street, Brighton East

Damitra & Paul (Buyer) , 30 Aug 2021

Russ is very professional and delivers a delightful customer experience. Russ always answered his phone when I called. In a rare event that he didn't pick up, he promptly called me back even if I didn't leave a message. No question was too mundane or trivial. He was knowledgeable, encouraging and professional. Russ accommodated some unusual requests that were caused by lockdown, and never made us feel like we were asking for too much. Thank you Russ for all your work. We really appreciate you.